Privacy Policy

HUM Yoga & Pilates (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled safely, responsibly, and in accordance with Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect personal information that you provide directly to us, including but not limited to:

- Full name, contact details, and date of birth

- Health information relevant to your participation in classes or treatments (e.g. injuries, medical conditions, allergies)

- Payment information for purchases or memberships

- Emergency contact details

- Communications with us (emails, forms, messages, etc.)

- Website or app usage data through cookies and analytics

2. How We Use Your Information

We collect and use your personal information to:

- Manage your memberships, class bookings, and payments

- Ensure your safety and tailor classes to your needs

- Communicate updates, events, and offers (only if you’ve opted in)

- Improve our services, website, and customer experience

- Comply with any legal or regulatory obligations

3. Health Information

Health information you share (such as injuries or medical conditions) is treated as sensitive information. This information is only used to ensure your safety during classes or treatments and is kept strictly confidential.

4. Marketing and Communications

If you subscribe to our mailing list, we may send you updates about classes, events, and special offers. You can unsubscribe from these communications at any time by clicking “unsubscribe” or contacting us directly.

5. Sharing of Information

We will not sell, rent, or trade your personal information.

We may share limited information only when:

Required by law or regulation

Necessary to process payments or bookings (e.g. with secure third-party providers such as Momence or payment gateways)

You are engaging directly with one of our independent therapists or service providers - in which case, you will complete a separate waiver and privacy agreement with that practitioner. HUM Yoga & Pilates is not responsible for any treatments or services provided by independent therapists operating from our space.

6. Data Storage and Security

We take reasonable steps to protect your information from loss, misuse, or unauthorised access. Your information may be stored electronically on secure servers or in password-protected systems.

7. Access and Correction

You have the right to access and update your personal information at any time. If any of your details change, or if you wish to review or correct your information, please contact us at info@humyogapilates.com.au

8. Cookies and Website Data

Our website may use cookies to improve your browsing experience and collect non-personal data such as traffic analytics. You can adjust your browser settings to disable cookies if preferred.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. The updated version will always be available on our website.

10. Contact Us

If you have any questions or concerns about how we handle your personal information, please contact:

HUM Yoga & Pilates

Email: info@humyogapilates.com.au

Address: 183 Point Nepean Rd, Dromana VIC